Steps to run StopAndRestartService.bat

1. Remote into CP3 Server
2. Open browser and go here: https://gdsupport.gdserver.net/D-ScribeX/StopAndRestartService/
3. Right click and download the batch file to C:\CAREpoint3
4. Browse to C:\CAREpoint3 folder
5. Right click the batch file and choose Properties
6. Check the Unblock checkbox at bottom (if it has one, most times it does but some disable Windows Smartscreen and won't have it)
7. After unblocking, right click batch file and Run as Administrator
8. Wait about 45 seconds for it to finish
9. Browse to C:\ProgramData\General Devices\D-Scribe-X Sync Service\logs and open dx-sync-service.log with VS Code
10. Scroll to bottom of file, and after 60-120 seconds, you should see it start downloading emails again (assuming there are emails to be downloaded)
11. To make it start transferring calls into D-Scribe X/Call History, a call needs to take place.  Easiet way to do it is to activate a phone call to generate some dial tone and hang it up (make sure it's active for at least 3 seconds otherwise CP3 will ignore the recording). Then wait 30 seconds and check Call History and it should be there.